English
বাংলা
Yes, vendors can register on the platform and manage their products, orders, and sales through their dedicated vendor dashboard.
Please contact our support team within 7 days with the necessary proof. We will arrange a replacement or a refund based on the situation.
You can check your order status anytime from the “My Orders” section in your account.
Yes, you can earn rewards by referring your friends and family to Surprise Shop. When they join and shop using your referral, you receive referral earnings.
We regularly offer free delivery campaigns, special discounts, stock clearance deals, daily sales, and various coupons for customers.
Yes, our Korean beauty items come directly from our in-house supply chain, and we guarantee 100% authenticity.
Yes, Surprise Shop offers fast and reliable home delivery to customers all over Bangladesh through third-party logistics.
We have a 7-day return policy for physical products. Refunds can be provided through cash, wallet balance, or online payment, depending on the original payment method. Digital products are non-refundable.
You can recharge your wallet from the Profile section. Wallet balance can be used during checkout, and you receive an instant bonus every time you recharge.
Customers can pay through SSLCOMMERZ, bKash, Nagad (including all MFS), debit and credit cards, the Surprise Shop Wallet, and Cash on Delivery.
Surprise Shop is a multi-vendor ecommerce platform in Bangladesh where customers can shop for physical and digital products. We offer countrywide delivery, secure payment options, a wallet system, rewards, and guaranteed authentic Korean beauty items supplied in-house.
